Why Choose LINDY
Customer Service - "No Surprises"
Our partners and customers know how highly we value customer relations. For over ninety years, our company has always stood by its word. Our success is based on this.
"No surprises" simply means that we fulfil all of our promises: an open hotline with friendly, competent technicians, deliveries that arrive on time and products that perform as they are supposed to.
In short, our customer service policy is based on the fundamental values of honesty, reliability and trust which are not very common in today's business world.
We're proud of our products. With the LINDY brand you know that you can buy with the confidence and support of a long established group. Our ISO 9001:2015 quality management system ensure the strictest quality control and testing standards. All of our products are manufactured to the highest specifications and must pass a regular testing and inspection process.
LINDY customers have the added assurance of one of the most generous warranty programs in the IT industry. All LINDY products carry a minimum 2 year warranty, with some items carrying 3, 10 and 25 year warranties.
Choice and Availability
The huge range of products we stock is constantly being updated and expanded. We supply cables, audio/video converters, switches and exenders, USB converters and extenders, KVM switches and extenders, power charging and switching devices, tools, accessories, and much, much more. For many product groups in our range we provide a choice of low-cost, commercial and premium alternatives - allowing you to choose based on affordability, performance and features .
Rapid Order Fulfilment
Our ability to rapidly fulfil orders has enabled LINDY Australia to build a reputation for service excellence. Most orders are despatched the same day they are received, with next morning delivery via air-freight to all major cities in Australia.
As a value added supplier of computer networking and audio/video products, we offer free technical support and network design services. We understand that there are times when complex issues and designs are difficult to handle, and our aim is to make this as easy as possible for our customers.
Our friendly technical specialists provide support and advice both before and after the sale of our products. Our customers also have free access to online technical support, including a searchable database of FAQs and downloadable product manuals and software drivers.
Value for Money
The combined international presence of the LINDY Group commands huge buying power, which translates into the most competitive prices for you - our customer!