Quality System

 

We're proud of our products. With the LINDY brand you know that you can buy with the confidence and support of a long established group. Our Quality System is accredited to AS/NZS ISO:9001:2000 and our procedures ensure the strictest quality control and testing standards. All of our products are manufactured to the highest specifications and must pass a stringent three-tier testing process.

All members of the LINDY team are aware of the expectations and requirements of the Quality Management System and appreciate that their contribution and performance in carrying out job duties and customer liaison is essential to the operation and maintenance of the system.

Customer Service - "No surprises"

Our partners and customers know how highly we value customer relations. For the past seventy five years, our company has always stood by its word. Our success is based on this. LINDY Australia is committed to supplying a professional and high quality service to all customers.

"No surprises" simply means that we fulfill all of our promises: an open hotline with friendly, competent technicians, deliveries that arrive on time and products that perform as they are supposed to.

In short, our customer service policy is based on certain fundamental values of honesty, reliability and trust which are not very common in today's business world.

Online Ordering & Delivery

Our inventory system is directly linked to this website, so that you have up-to-the-second information on product stock status and pricing. Orders received by 4pm EST ship the same day, and with over 95% stock availability we guarantee to have your order despatched quickly and accurately.

We ship with Australian Air Express and most items ship overnight for delivery the next business day. Heavier items may take 2-3 days.

In the event that an ordered item is not in stock, the item will be placed on backorder for you.